The Renfrew County Virtual Triage and Assessment Centre

What is the Renfrew County Virtual Triage and Assessment Centre?

The Renfrew County Virtual Triage and Assessment Centre is a new pandemic healthcare service to reduce the demand on Emergency Departments and provide Renfrew County residents, who do not have a family physician or cannot access their family physician, with the appropriate level of care when they have any health concern (including concerns related to COVID-19).

Who can access it?

Any Renfrew County resident who has a health concern (including concerns related to COVID-19) and does not have a family physician or cannot access their family physician.

How can I access the Centre?

  • Call 1-844-727-6404
  • Have your OHIP card ready
  • A medical receptionist will take your details and arrange for a physician or nurse practitioner to contact you via telephone.

How does the Centre provide care?

The RCVTAC is a virtual solution that allows nurse practitioners, physicians and/or community paramedics to assess and manage health concerns in multiple ways depending on a person’s needs.

This includes:

  • Phone appointments
  • Video appointments
  • In-home assessments and diagnostic testing by community paramedics
  • Remote monitoring and alerting and if necessary, escalation to a designated team of physicians and allied health professionals for the management of patients with COVID-19
  • Referral to other services including mental health support

Where can I learn more?

Visit Renfrew County Virtual Triage and Assessment Centre website.